YouTube Community Search — Support
We are here to help. For questions or support, contact the email below and we will respond promptly:
Email: mike@lionhartweb.com
Please include:
- What you were trying to do (Get posts, Get latest, zip, checkout, license key, etc.)
- Approximately when it happened
- Extension version (Firefox, Edge, or Chrome → Extensions → YouTube Community Search)
- Whether you’re on Free or Pro
Pro / payments
Checkout runs on Lemon Squeezy in a browser tab. After purchase or trial signup, paste the license key into the extension’s Upgrade page (License key). Do not email card numbers; contact Lemon Squeezy for billing receipt questions when needed.
After updating from an older zip-only version
Use Sync → Get latest posts once so Live Sync can add poll options, images, quizzes, and accurate comments vs votes. Your existing library stays saved; nothing is wiped to enforce Free limits.
Do not send your Google password or full Studio cookies.